Caseworker (Indigenous Support)

Summary

The Region of Waterloo is seeking a Caseworker (Indigenous Support) to join their Employment and Income Support department. This full-time position involves managing a caseload of Ontario Works (OW) clients, with a focus on providing culturally responsive support to Indigenous clients. The role includes determining financial eligibility, developing participation and employment plans, and connecting clients with internal and external resources. The Caseworker will collaborate with Indigenous communities and organizations, assess client needs, and advocate for their access to services. The position requires knowledge of Indigenous community needs, systemic barriers, and trauma-informed approaches, as well as familiarity with relevant legislation and local resources. The role also involves maintaining client records, participating in reviews, and potentially responding to community emergencies.