Learner Success Advisor

Summary

The University of Guelph's School of Continuing Studies is seeking a Learner Success Advisor (LSA) to provide academic advice and counselling to current and prospective students. This role involves guiding students on program admissibility, course selection, financial assistance, academic considerations, accessibility accommodations, and pathway planning. The LSA will also lead academic review and bursary committees and participate in university-wide committees related to academic advising and calendar review. The position requires staying updated on university academic policies affecting Continuing Studies programs, particularly pathways programs, and exploring opportunities to expand advising services, including career advising. The ideal candidate will possess an undergraduate degree in a related field and 2-3 years of experience advising students from diverse backgrounds. Key skills include problem-solving, innovation, understanding of student privacy regulations, tact and compassion in difficult situations, familiarity with student information systems (Colleague, Modern Campus Extended Education), strong communication and attention to detail, and the ability to manage multiple projects in a fast-paced environment. Additional languages are considered an asset.