Business Process Analyst

Summary

The City of Guelph is seeking a Business Process Analyst to join their Infrastructure, Development, and Environment service area, specifically within Environmental Services. This permanent, full-time role is based at City Hall and operates on a hybrid work model. The Business Process Analyst will be responsible for developing and maintaining internal controls, processes, procedures, and reporting systems to support the efficient delivery of business practices for Water and Wastewater Services. Key duties include leading business improvement initiatives, analyzing data and existing processes, providing software application support, and developing service and process recommendations. The position also involves managing records, supporting health and safety programs, and potentially providing back coverage for the Supervisor of Business Services.