Library Services Assistant, Southwest Community Library
Summary
Kitchener Public Library is seeking a part-time Library Services Assistant for its Southwest Community Library. The successful candidate will be responsible for providing a high level of customer service, including reference and readers' advisory services, technology support, and tasks related to the circulation of library materials. Key duties involve registering new members, managing customer accounts, assisting patrons with the library catalogue and electronic resources, and supporting the promotion of library initiatives and programming activities. Applicants should possess a post-secondary diploma in a relevant field, along with one to two years of library experience and at least six months of customer service experience. The role requires strong interpersonal and communication skills to meet diverse customer needs, the ability to work both independently and as part of a team, and basic to intermediate technology skills. The position involves approximately 21 hours per week, with availability required for days, evenings, and weekends.