Business Relationship Manager

Summary

The Region of Waterloo is seeking a Temporary Full-Time Business Relationship Manager to join their Information Technology Services Planning and Projects department. This role focuses on creating and maintaining strategic partnerships between the IT division and client departments to identify, recommend, and implement technology solutions that support business goals. The Business Relationship Manager will act as a strategic contact for clients, advise on technology use, lead cross-divisional initiatives, and assist with IT portfolio management. Key responsibilities include assessing requirements, recommending solutions, facilitating project intake, managing client satisfaction, and liaising with vendors. The position requires a post-secondary degree in a related field (e.g., computer science, business administration) or an equivalent combination of education and experience, along with progressively responsible related experience. Strong analytical, leadership, communication, and negotiation skills are essential for this role.