Library Assistant - Access Services

Summary

The University of Guelph is seeking a Library Assistant for Access Services to join their Learning & Curriculum Support team. This role involves assisting library users with collections, technology, and spaces through services like Circulation, Research Help, Interlibrary Loan, and Stack Maintenance. The Assistant will provide instruction and support to faculty, students, staff, and researchers using library resources in-person, by phone, email, and chat. Key responsibilities include managing patron accounts, troubleshooting access issues, enforcing library policies, and handling Resource Sharing and Interlibrary Loan requests, including copyright compliance and creating AODA compliant documents. The position also involves team collaboration, training student staff, and participating in meetings and committees. The role requires working at the Ask Us Desk, including evenings, late nights, and weekends.