Health Service Reception

Summary

The Guelph Community Health Centre is seeking a Health Service Receptionist for a permanent full-time position. This role serves as the primary contact between clients and healthcare practitioners, demonstrating a courteous and professional manner with sensitivity to diverse client needs. Key responsibilities include scheduling appointments, managing incoming calls and visitors, making outgoing calls for follow-ups and instructions, processing referrals, maintaining electronic medical records (EMR), and providing general clerical support. The successful candidate will also be responsible for opening and closing the clinic and ensuring client information security. Candidates should possess a Grade 12 diploma (college diploma or certificate in office, medical, or business administration preferred), high proficiency in Microsoft Office Suite, and at least one year of experience in a fast-paced office environment, preferably healthcare. Strong customer service, multitasking, communication, time management, and organizational skills are essential, along with a high level of confidentiality and a team-oriented approach.