Undergraduate Coordinator

Summary

The University of Waterloo is seeking an Undergraduate Coordinator to provide frontline student support, manage enrollment activities, and offer administrative support for the Faculty of Mathematics' course teaching. This permanent, full-time position involves interpreting and applying university policies, communicating decisions, and providing immediate support to students in distress. The role also includes leading and executing projects related to admissions, examinations, teaching assistant management, grade submissions, and course evaluations. Additionally, the coordinator will manage timetabling activities for over 200 course sections, ensuring conflict-free schedules and monitoring course enrollments. Administrative duties encompass preparing reports, supporting instructors, organizing meetings and events, managing office supplies, and maintaining student records. The position requires a college diploma or undergraduate degree with 1-2 years of experience in an academic environment, front-line customer service, and event management. Strong client service, communication, problem-solving, and organizational skills are essential, along with proficiency in Excel, Word, and Filemaker Pro.