Client Services Support Coordinator

Summary

The University of Waterloo is seeking a Client Services Support Coordinator to provide administrative services for the key control and tool room units within the Facilities department. This role is crucial in supporting departmental needs to maintain a safe, accessible, and well-maintained campus environment. The coordinator will be responsible for managing key issuance and retrieval, maintaining the Key Control Information System, processing lock requests, and acting as the first point of contact for clients regarding lock changes. Additionally, the role involves storekeeping duties, including inventory management, dispatching personnel and materials, ordering supplies, and managing the flow of materials and documentation. The position requires relevant post-secondary education or equivalent experience, several years of experience in warehouse/inventory management, shipping/receiving, and key control, along with direct customer service experience. Strong interpersonal, communication, computer, and organizational skills are essential, with proficiency in MS Office Suite, particularly Access, Word, Excel, and PowerPoint.